F A Q ' s

Frequently Asked Questions

- Who are you?

We are a Media and Marketing company, based in Happy Valley, Oregon (USA). Our company specializes in Whiteboard Animation. We offer top quality videos at very affordable rates. Also 90% of our videos are delivered within 24 hours. All our reviews online are 5 stars for a simple reason: we are committed to full customer satisfaction! Also, we are proud sponsors of Pediatric Stroke Warriors and other non-profit organizations.

Do you have any reviews online?

Yes, we have a lot of happy customers worldwide. You can check out our reviews in the following link: https://www.facebook.com/pg/sp…

What about any professional references online?

Yes, you can check the LinkedIn profile from our Company owner and Team Leader Denys Yossell https://www.linkedin.com/in/dyossell/. There you will find many great recommendations and 100’s of skills endorsements from other LinkedIn members.

Are you a USA registered Company?

Yes, our Registry Number is 1102172-96 within the Corporation Division of Oregon Secretary of State.

Is your business verified online?

Yes, we are a Google and Facebook verified business, and our Paypal account is also Business verified.

Can you offer me references that I can call?

Absolutely, just email us at info@sparkvids, and we will be happy to give you some references.

What’s your price range?

Average price of our videos is just $ 199.

Why your prices are so affordable?

It is very simple: we want to earn your business! That’s why we can offer such affordable prices. This is just the start of a long and lasting business relationship.

Is your Paypal payment gateway secure?

Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about making a payment through Paypal.

What’s your delivery time frame?

90% of our videos are delivered within 24 hours.

What’s the resolution of your videos?

All our videos are delivered in FULL 1080p HD.

How many free revisions do you offer?

Unlimited Revisions. You can be sure nobody offers this, but us.

Can you change the background music?

Yes, we have 100 music tracks you can choose from, at no additional cost.

Do you offer other services?

Yes. We offer graphic and web design services at very affordable prices.

How does your Full Satisfaction policy work?

We’ll work hard until you are fully satisfied. Anyway we have a MONEY BACK Guarantee. NO RISK involved for you!

How can I use my video?

You can use the video any way you want: online and offline. Your website, your e-newsletter, attached on emails, YouTube, Facebook, Twitter, Google Plus, Instagram … TV , shows, cinema … The sky is the limit!

Is there any limitation for the use of my video?

No limitations. You can use the video any way you want.

How can a video help me in my marketing endeavors?

Video ads grab more attention than any other advertising vehicle. In today’s fast-paced world, it is much more efficient for someone to watch and share a video than it is for them to read a page of text. People want eye-catching, fast, and easy information, and video ads allow them to have that.

I have more questions. How may I contact you?

You can write us at info@sparkvids.com. One of our representatives will reply to your email asap.

I want to talk with a human. What number can I call?

You can call our Sales representative at (888) 551-5159